Deeplii — Support

Last updated: September 9, 2026

Deeplii is a calm ocean-merge puzzle game: drop matching sea creatures, let them merge, and dive through ten hand-drawn ocean layers. If something isn't working, or you just have a question, email us and we'll help.

Contact: ethan.m25.ss@gmail.com
We read every message and usually reply within a few days. When reporting a problem, please include your device model, your OS version, and roughly when you installed or last updated the game.

Frequently asked questions

How is my progress saved?

Your dive progress and your Deep-Sea Journal are stored on your device. Reinstalling the game on the same device keeps them. Deeplii has no account or login on mobile, so progress does not automatically move between devices.

The buttons at the bottom look cut off on my iPad, tablet, or foldable.

Earlier versions could clip the row of tool buttons on screens wider than a typical phone. This is fixed in the latest version — please update from the App Store or Google Play. If you still see it after updating, email us a screenshot and your device model.

How do ads work?

Deeplii has rewarded video ads only, and they are always optional: watch one for an extra chance or a tool recharge, or skip every ad and keep playing. There are no forced ads and no in-app purchases.

How do I change my ad-consent choice?

Where the law requires a consent prompt, it appears on first launch. To change it afterwards, use your device's advertising and privacy settings, or email us and we'll walk you through it.

Does Deeplii work offline?

Yes. A connection is only needed to load a rewarded ad if you choose to watch one.

Which devices are supported?

iPhone on iOS 15 or later. Deeplii is also on Google Play for Android, and playable in a browser on CrazyGames.

I found a bug or have a suggestion.

Please email us. Reports with steps to reproduce, plus a screenshot or screen recording, are especially helpful.

Privacy

See our Privacy Policy.